Privacy Policy

Terms and Conditions

1. About Us
This website is operated by Chapeltown Pharmacy (“we”, “us”, “our”). We are a UK registered pharmacy providing distance selling pharmacy services in accordance with General Pharmaceutical Council (GPhC) standards.

2. Our Services
We provide pharmacy services including dispensing NHS and private prescriptions, supplying medicines, and offering pharmacy advice remotely.

3. Use of the Website
By using this website, you agree to use it only for lawful purposes. You must not misuse the website or attempt to gain unauthorised access to systems or data.

4. Prescription Services
We dispense medicines against valid prescriptions issued by authorised prescribers.
It is your responsibility to ensure that the information you provide is accurate and up to date.

We reserve the right to refuse to dispense a prescription if there are concerns regarding patient safety or legality.

5. Delivery of Medicines
We aim to deliver medicines in a timely and secure manner. Delivery times may vary depending on location and service availability.
It is your responsibility to ensure that delivery details are correct.

We are not responsible for delays caused by third-party couriers, but we will take reasonable steps to resolve any issues.

6. Patient Safety
Patient safety is our priority. Our pharmacists may contact you if further information is required before supplying medication.

We reserve the right to delay or refuse supply where necessary to ensure safe and appropriate use of medicines.

7. Privacy and Data Protection
We handle your personal and medical information in accordance with UK data protection laws.
Your information will only be used for providing pharmacy services and will be kept secure and confidential.

8. Limitation of Liability
We will take all reasonable care in providing our services. However, we are not liable for any indirect or consequential loss arising from the use of this website or our services, except where required by law.

9. Changes to These Terms
We may update these terms from time to time. The latest version will always be available on our website.

10. Contact Us
If you have any questions, please contact us at:
Chapeltownpharmacy@gmail.com
0114 0000000